By accessing and using the Rider Service Supplies website located at riderservice.com.au (the "Website"), you accept and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must not use the Website.
These Terms constitute a legally binding agreement between you and Rider Service Supplies ("we", "us", "our") governing your use of the Website and the parts compatibility information and services provided through it.
By accessing and using the Website, you accept and agree to be bound by these Terms. If you do not agree, you must not use the Website.
The Website provides a motorcycle parts compatibility reference tool that allows users to search for service parts — including oil filters, air filters, fuel filters, spark plugs, brake pads and related components — that may be compatible with specific motorcycle makes and models.
The information provided is intended as a general reference guide only. The Website does not sell parts directly and is not a substitute for professional mechanical advice.
By using the Website, you represent that you have the legal capacity to enter into a binding agreement. If you are using the Website on behalf of a business or other entity, you represent that you are authorised to bind that entity to these Terms.
The Website is not directed at children. If you are under the age of 18, you may only use the Website with the involvement and consent of a parent or guardian.
While we make reasonable efforts to ensure the accuracy of parts compatibility information on the Website, we do not warrant or guarantee that:
While reasonable efforts are taken to maintain the security of the Website, Rider Service Supplies does not guarantee that the Website, its servers, or any data transmitted through it will be free from viruses, malware, or other harmful components.
You are solely responsible for verifying parts compatibility before purchasing or installing any part. We strongly recommend that you:
The Website is provided on an "as is" and "as available" basis. We do not warrant that the Website will be available at all times, uninterrupted, secure, or free of defects, and we may suspend, withdraw, or restrict availability of all or part of the Website for business or operational reasons at any time, without notice.
We do not guarantee any particular level of performance, response time, or continued provision of any feature of the Website, and reserve the right to discontinue the Website, or any part of it, permanently.
To the maximum extent permitted by law, Rider Service Supplies expressly disclaims all liability for any loss, damage, injury, cost or expense arising directly or indirectly from:
The information provided on the Website is general information only and does not constitute mechanical, engineering, technical or professional advice. Users should obtain independent advice before relying on any information.
Nothing in these Terms limits or excludes any guarantee, right or remedy that cannot be limited or excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) ("ACL"). To the extent permitted by the ACL, our liability for any breach of a non-excludable guarantee is limited, at our option, to re-supplying the service or paying the cost of having the service re-supplied.
To the maximum extent permitted by law, Rider Service Supplies shall not be liable for any indirect, consequential, special or incidental loss. Any liability that cannot be excluded is limited to AUD $100 or the cost of re-supplying the service, whichever is less.
If any part of this section 6 is found by a court or tribunal to be unenforceable, that finding does not affect the enforceability of the remainder of this section or of these Terms — see section 15.1 (Severability).
To the maximum extent permitted by law, you agree to indemnify, defend and hold harmless Rider Service Supplies, its owners, officers, employees and agents from and against any claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or in any way connected with:
This indemnity does not apply to the extent a claim arises from our own fraud, wilful misconduct, or a liability that cannot lawfully be excluded, such as certain guarantees under the ACL.
All content on the Website, including but not limited to the parts compatibility database, vehicle listings, data tables, design, layout, text, graphics and code, is the intellectual property of Rider Service Supplies or its data suppliers and is protected by Australian copyright law and applicable international intellectual property laws.
You may access and use the Website for personal, non-commercial reference purposes only. You must not:
Any unauthorised scraping, extraction, harvesting or reproduction of Website data may result in legal action, including claims for damages and injunctive relief.
Certain parts data and product information displayed on the Website is sourced from third-party manufacturers and suppliers. All trade marks and brand names remain the property of their respective owners. Reference to any brand or product does not imply endorsement of the Website by that brand or manufacturer. Rider Service Supplies does not independently test or verify fitment of parts for every vehicle listed.
Compatibility information is provided on the assumption that the vehicle remains in substantially original manufacturer specification. We do not warrant compatibility for modified, imported, customised, competition, race-use, or non-standard vehicles.
When you use the Website's search function, the following information may be collected and stored:
Search data is used solely for the following purposes:
The Website uses your browser's local storage to record search history and analytics data on your device. This data is stored locally on your device and is not transmitted to our servers unless you take a specific action to submit it. You may clear this data at any time by clearing your browser's local storage or site data.
The Website does not require you to create an account or provide personal identifying information to use the search function. We do not collect your name, email address, postal address, or payment information through normal use of the Website.
The Website may use third-party analytics tools (such as Cloudflare Web Analytics) which may collect anonymised usage data in accordance with their own privacy policies. We encourage you to review the privacy policies of any third-party services accessible through the Website.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles where applicable. Where we are subject to the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act 1988 (Cth), we will notify affected individuals and the Office of the Australian Information Commissioner of any eligible data breach in accordance with that scheme. For any privacy-related enquiries, please contact us using the details in section 16.
You must not use the Website for any unlawful purpose or in any way that violates these Terms. Prohibited conduct includes:
The Website may contain references to third-party products, brand names, or external websites. These references are provided for informational purposes only. We do not endorse, warrant or assume responsibility for any third-party products, services, or websites. Your dealings with third parties are solely between you and that third party.
We reserve the right to suspend, restrict or terminate your access to the Website at any time, without notice, where we reasonably believe you have breached these Terms or are misusing the Website, or for any operational or business reason.
Sections of these Terms that by their nature are intended to survive termination — including sections 6 (Limitation of Liability), 7 (Indemnity), 8 (Intellectual Property and Data Protection), 15 (General Provisions) and 17 (Governing Law) — continue to apply after your access to the Website ends.
If a dispute arises out of or in connection with these Terms or your use of the Website, the parties agree to first attempt to resolve the dispute in good faith by contacting the other party in writing and allowing a reasonable opportunity (at least 20 business days) to respond and resolve the issue before commencing court proceedings.
This section does not prevent either party from seeking urgent injunctive or interlocutory relief at any time, and does not limit any right you have to make a complaint to a regulator, including the Australian Competition and Consumer Commission or the Office of the Australian Information Commissioner.
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Website with an updated effective date. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically.
If any provision of these Terms is held by a court or tribunal of competent jurisdiction to be invalid, illegal or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect as if the invalid, illegal or unenforceable provision had never been included.
These Terms constitute the entire agreement between you and Rider Service Supplies in relation to your use of the Website and supersede all prior understandings, representations and agreements, whether written or oral, relating to that subject matter.
A failure or delay by Rider Service Supplies in exercising any right, power or remedy under these Terms does not operate as a waiver of that right, power or remedy. A waiver is only effective if given in writing.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms without restriction, including in connection with a sale, merger or transfer of the business.
If you have any questions, concerns or complaints regarding these Terms or the Website, please contact us at:
Rider Service Supplies
Email: riderservicesupplies@gmail.com
These Terms are governed by the laws of Queensland, Australia. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland and courts of appeal from them. Nothing in these Terms affects your rights as a consumer under Australian Consumer Law.
Parts compatibility information on this Website is provided as a general reference guide only. Always verify fitment with a qualified mechanic or the parts manufacturer before purchasing or installing any part. Rider Service Supplies accepts no responsibility for loss or damage resulting from incorrect fitment.